Privacy policy

Data collected

The website collects the information required to handle contact requests and bookings: identity, contact details, vehicle information, service address, appointment time, notes and payment-related data.

Purposes and legal bases

The data is used to respond to requests, fulfil bookings, manage payments, prevent abuse and comply with legal obligations. Depending on the processing involved, the legal basis may be performance of a contract, pre-contractual measures, the legitimate interest in securing the service, or a legal obligation.

Recipients

The data is accessible to Albert Wash and, only where necessary, to its technical providers for messaging, calendar, hosting and payment services. The data is not sold.

Retention period

Data is retained for the time required to manage the relationship, comply with accounting obligations and protect legal rights. Security-related data may be kept for a limited period in order to prevent abuse.

Your rights

You may request access to, rectification or erasure of your data, restriction of processing, and exercise any other applicable rights by writing to info@albertwash.com. You may also lodge a complaint with the French data protection authority (CNIL).

Cookies and third-party services

The website uses only the technical elements required for its operation and security, subject to the services actually enabled. Any audience measurement or non-essential functionality requiring consent must be disclosed and disabled until consent has been obtained.